Since my service in Jan 2021 (the one year service) where they fixed a few issues with the Easy Link, among others the missing Info Energy Menu, my consumption never goes below 12.9 kWh/100 km. I mean it does in reality but the car never reports less than 12.9.
OK it does not happen often anyway in the cold half of the year but it is a bit annoying during summer, where I am usually around 11.5 kWh/100 km.
I see on the French forum that this is a known problem (called the 12.9-gate ) but I do not see anyone reporting this here.
And since I have to take the car to the 2nd year service now, I asked the garage if they have a fix for this, and if other people reported the problem, and they said no for both.

So I am curious now... Am I the only one with the problem?
I think that if you did not get the update for the Info Energy menu, then it should still work for you.

Hi,

I saw that some companies produce triple standard 24 kW chargers (DC with CCS/Chademo and AC with Type 2) and you can use one DC cable and the Type 2 at the same time.
More info here: https://www.carplug.com/en/ies-keywatt-fast-dc-charging-station-24kw-ccs-chademo-type2s-sim-rfid

I was just wondering what you elbil nerds think about this...

It is not as expensive (around 150 kNOK) as a 50-350 kW DC charger and could be used for cheaper recharging when one has more time. So instead of installing many AC chargers giving 22 kW (and where only the Zoe and a few others can fully utilize the power available), this would allow any cars to charge with 22-24 kW.
If the pricing model is right, and since battery packs get bigger and bigger, this might be a good alternative for places where one doesn't stay parked for more than a few hours.

But I am a bit unsure what places this would be best suited for... Parking places at malls and movie theaters? Near restaurants, museum? City centers parking lots?

For destination parking where people stay more than 8h, like hotels or workplaces, many 7 kW AC chargers are more than enough and much cheaper.

Let me know if you think this is totally useless or if it has its place.
I am myself very much in doubt...

This is a huge wake up call for most (if not all but one) auto makers...

There Will Be Blood — Peter Mertens, Former Head of Audi R&D: "We All Did Sleep" | CleanTechnica https://cleantechnica.com/2020/06/13/there-will-be-blood-peter-mertens-former-head-of-audi-rd-we-all-did-sleep/

So they solved the lack of sound problem for EVs
Jump to 5 min into the video...
https://www.youtube.com/watch?v=HmDXE3o8dMc

I am thinking that creating a topic with all the good tips and tricks for the new Zoé ZE50 might  be a good idea

I already read some feedback from the French users on the French forum, and will add mine as soon as I get the car (hopefully soon...)

My plan is to gather everything here in the first post of the first page so the full list is easily accessible.
It should be doable since I can edit this first post over and over again.

If people write about new tricks in this topic, I will simply add them here as soon as I see them...
So please contribute if you can

Here it goes!

#1. Start the car without starting the car

On the previous models, if you did not/could not start the car (break pedal + start), it was necessary to insert the key in the opening below the R-Link screen in order to be able to e.g open/close the windows or use the wipers.
On the new model, you can just press Start without pressing the break pedal at the same time, and voila!

#2. Unlock charging cable/Open the flap for charging with the key card

The new key card does not have its own button for unlocking the charging cable/opening the flap in the front of the car. The trick is then to do a long press on the unlock button instead. This will only unlock the charging cable though, not open the flap.

#3. Easy connect/Easy Link info/manuals

Here: https://easyconnect.renault.no/vehicle/zoe-neo

At the bottom of this page: https://easyconnect.renault.ie/help/easy-link

More here: https://www.renault.co.uk/renault-easy-connect/faq-easylink.html

More detailed info about how to enable your connected services and connect the car to the app at this post lower down this topis:
https://elbilforum.no/index.php?topic=49981.msg870026#msg870026


#4. Charging speed: 22 kW vs 50 kW (when battery pack at ok temperature)

Cf picture attached (ZoeChargingSpeeds.jpg), or here as long as the direct link works.



More info from TeslaBjørn in this video, at 07:21:
link

#5. TPMS, tires pressure sensors

More info here (Thanks Øystein) https://elbilforum.no/index.php?topic=49981.msg887502#msg887502
So basically go to the menu where your tire pressures are displayed after you have changes the tires. Then hold the OK key in for a little while and then the car will connect to the new sensors.

#6. How to open and use the keycard

It is not that obvious. You have to push horizontally from one side (the one with the 2 little grooves) to the other (the one with the little hole).
More info, also with everything you can do with the keycard, in this post below:
https://elbilforum.no/index.php?topic=49981.msg870243#msg870243

#7. Where is the OBDII plug

If you want to use CanZE, you need to know where to plug your OBDII dongle.
When you are sitting in the driver seat and driving, it is exactly on the left of your left foot.
There is also another app called "ZOE ZE50 - Power Cruise Control" which is similar.

#8. Customizing the dashboard digital display

All you need to know is here:
https://www.youtube.com/watch?v=3U_PNldNkwo

#9. How to change/stop the sounds for the pedestrians

More info: https://elbilforum.no/index.php?topic=49981.msg871289#msg871289

#10. How to keep your windscreen wipers up

Push the right handle (the one you use to activate the wipers) all the way down when the car is off.

#11 How to restart Easy Link

To do this, just keep pressing (for 5 to 10 seconds) the start button in the bottom left corner until it reboots, a bit like when your laptop or phone froze. This works even is the screen is black/unresponsive.

#12 Always check your BMS is up to date

Each time you take your car in for service, make sure they check the BMS version and update it if necessary.
The first Zoés ZE50 can have an earlier BMS version which give you a bad SoH.

#13 The Missing Info Energy menu in Easy Link

In order to finally get the Info Energy menu, you need to ask your garage to install the following updates to be installed by your dealer:
ACTIS 64756 and ACTIS 64273.
You can see it in the user manual called "Renault Easy Connect - Multimediesystemer - EASY LINK-system". The big one, not the little one.
Pages 6.30 and 6.31.

#14 Mute the navigation voice for good

Just start the navigation to somewhere, and then in the top left corner click on the speaker icon. At the bottom of the screen (if you are quick enough) you can then adjust the sound level up and down and also mute it for good if you press on the icon on the right side of the toolbar.
Same procedure in reverse to enable it again

#15 How to update the maps

Follow the instructions further down that thread on page 5. Here is the direct link to the post:
https://elbilforum.no/index.php?topic=49981.msg1056901#msg1056901



WIP, more to come later!
The more people contribute, the better so don't be shy

Have many of you installed the new My Renault app?
This one:
https://play.google.com/store/apps/details?id=com.renault.myrenault.one.se&hl=en

It is not available in Norway yet but one can manually install the APK if one finds it

Via CanZE, I see I do not get much over 39 kWh of available capacity for my battery pack which is supposed to give me 41 kWh.
I had hoped that it was because of the cold winter temperatures but it does not seem to improve much now that we are/were closer to 20C. The measurements in April while it was warm were not any closer to 41 kWh.

What are you guys with R90s/R110s seeing?

Hi,
Being a good citizen I usually charge after 2300 in order to minimize the load on the grid during peak hours.
So I typically set the car to start charging at 00:00, get home, park and plug it to the wallbox.
But I notice that most of the time, especially during winter, the battery pack fan start right after the car is plugged in, even though it is several hours before the charging will start.

Any tip to prevent this?

I tried to put in in Eco mode but that does not help...

Thanks!