Bli medlem i Norsk elbilforening og støtt driften av Elbilforum. Som medlem får du i tillegg startpakke, medlemsfordeler og gode tips om elbil og lading. Du blir med i et fellesskap som jobber for mindre utslipp fra veitrafikken. Medlemskap koster 565 kroner per år. elbil.no/medlemskap
Hovedmeny

My Renault app

Startet av minibiti, mandag 11. november 2019, klokken 08:29

« forrige - neste »

minibiti

Have many of you installed the new My Renault app?
This one:
https://play.google.com/store/apps/details?id=com.renault.myrenault.one.se&hl=en

It is not available in Norway yet but one can manually install the APK if one finds it ;)
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

Amund_Lavik

Tried the Swedish version, but failed to log in. Maybe some regional blocking?

Sent from my BLA-L29 using Tapatalk


minibiti

The password is not the same as the one on https://www.services.renault-ze.com.

You need an account at https://myr.renault.se or https://myr.renault.fr or any country supporting the app.
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

Amund_Lavik

Registered, but still logon failure. Hopefully it will work in a few hours.

Sent from my BLA-L29 using Tapatalk


Amund_Lavik

Did some more testing yesterday. The Swedish app is working OK. But either the app or tha car had some mishap. I have charging schedule activated, but the car did still start to charge when I plugged in. Deactivated and activated charging schedule in the car manually, and it seemed to work after that. But need to check today if it still applies.

minibiti

I read that some UK users of the My Renault app got the message that it will be down tomorrow for maintenance.
Maybe we will finally get it for Norway soon then :)
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

minibiti

And I got an email today :)
Appen MY Z.E. Services vil snart bli inaktiv og erstattet med den helt nye appen MY Renault.
Looks like we are getting there, finally...
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

Amund_Lavik

Sitat fra: minibiti på onsdag 13. november 2019, klokken 09:55
And I got an email today :)
Appen MY Z.E. Services vil snart bli inaktiv og erstattet med den helt nye appen MY Renault.
Looks like we are getting there, finally...
I didn't get any mail, however, the last update i got in the app from the car, was 0526 this morning. So the server is down i guess.

Sent from my BLA-L29 using Tapatalk


minibiti

Still working for me at the moment.
But the car does not send data to the server all the time.
Only every 15 min (if I remember correctly) when it is on.
Or when it starts/stops charging.
Or when you switch it off.
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

Amund_Lavik

Just received mail myself now.
But still no connecting to car, hopefully that will solve itself in short time.

Sent from my BLA-L29 using Tapatalk


minibiti

Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

HCO

Bortsett fra at ingen klarer å aktivere den (ref. diskusjon nå på Facebook-gruppa).

Jeg liker Zoe godt, men touch-pad'en og appene er sørgelige saker.
2019 Tesla Model 3 LR AWD
2022 Zero SR/F

minibiti

Try to go there and create an account:
https://myr.renault.no

But it does not seem to work at the moment.

The account I have from https://myr.renault.fr works so I have no problems.

The new app is quite nice :)
Some new features, and some missing ones from ZE Online, like charging history.
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

Amund_Lavik

Kontoen eg lagde til den svenske appen fungerer fint, men appen mangler nokon funksjoner sammenlignet med den svenske utgaven. Service f. Eks.

Ellers er eg spent på om tidsinstilling på forvarming av bil frå app fungerer. Det har eg ikkje fått til å fungere frå svensk utgave.

Sent from my BLA-L29 using Tapatalk


minibiti

You can try from here and see if you can set the pre-conditionning:
https://www.services.renault-ze.com/user/login
Oslo
2020 Zoe Intens R135 (Jan 2020 - present)
2018 Zoe Intens R110 (Nov 2018 - Jan 2020)
2016 Zoe Intens R240 (Aug 2016 - Nov 2018)

© 2024, Norsk elbilforening   |   Personvern, vilkår og informasjonskapsler (cookies)   |   Organisasjonsnummer: 982 352 428 MVA