Elbilforum.no
Bilmerker => Renault => Zoe => Emne startet av: minibiti på tirsdag 31. desember 2019, klokken 19:37
I am thinking that creating a topic with all the good tips and tricks for the new Zoé ZE50 might be a good idea :)
I already read some feedback from the French users on the French forum, and will add mine as soon as I get the car (hopefully soon...)
My plan is to gather everything here in the first post of the first page so the full list is easily accessible.
It should be doable since I can edit this first post over and over again.
If people write about new tricks in this topic, I will simply add them here as soon as I see them...
So please contribute if you can :)
Here it goes!
#1. Start the car without starting the car
On the previous models, if you did not/could not start the car (break pedal + start), it was necessary to insert the key in the opening below the R-Link screen in order to be able to e.g open/close the windows or use the wipers.
On the new model, you can just press Start without pressing the break pedal at the same time, and voila!
#2. Unlock charging cable/Open the flap for charging with the key card
The new key card does not have its own button for unlocking the charging cable/opening the flap in the front of the car. The trick is then to do a long press on the unlock button instead. This will only unlock the charging cable though, not open the flap.
#3. Easy connect/Easy Link info/manuals
Here: https://easyconnect.renault.no/vehicle/zoe-neo
At the bottom of this page: https://easyconnect.renault.ie/help/easy-link
More here: https://www.renault.co.uk/renault-easy-connect/faq-easylink.html
More detailed info about how to enable your connected services and connect the car to the app at this post lower down this topis:
https://elbilforum.no/index.php?topic=49981.msg870026#msg870026
#4. Charging speed: 22 kW vs 50 kW (when battery pack at ok temperature)
Cf picture attached (ZoeChargingSpeeds.jpg), or here as long as the direct link works.
(https://i.servimg.com/u/f84/20/09/36/04/compar22.jpg)
More info from TeslaBjørn in this video, at 07:21:
link (https://www.youtube.com/watch?v=o-QEk3r4en4)
#5. TPMS, tires pressure sensors
More info here (Thanks Øystein) https://elbilforum.no/index.php?topic=49981.msg887502#msg887502
So basically go to the menu where your tire pressures are displayed after you have changes the tires. Then hold the OK key in for a little while and then the car will connect to the new sensors.
#6. How to open and use the keycard
It is not that obvious. You have to push horizontally from one side (the one with the 2 little grooves) to the other (the one with the little hole).
More info, also with everything you can do with the keycard, in this post below:
https://elbilforum.no/index.php?topic=49981.msg870243#msg870243
#7. Where is the OBDII plug
If you want to use CanZE, you need to know where to plug your OBDII dongle.
When you are sitting in the driver seat and driving, it is exactly on the left of your left foot.
There is also another app called "ZOE ZE50 - Power Cruise Control" which is similar.
#8. Customizing the dashboard digital display
All you need to know is here:
https://www.youtube.com/watch?v=3U_PNldNkwo
#9. How to change/stop the sounds for the pedestrians
More info: https://elbilforum.no/index.php?topic=49981.msg871289#msg871289
#10. How to keep your windscreen wipers up
Push the right handle (the one you use to activate the wipers) all the way down when the car is off.
#11 How to restart Easy Link
To do this, just keep pressing (for 5 to 10 seconds) the start button in the bottom left corner until it reboots, a bit like when your laptop or phone froze. This works even is the screen is black/unresponsive.
#12 Always check your BMS is up to date
Each time you take your car in for service, make sure they check the BMS version and update it if necessary.
The first Zoés ZE50 can have an earlier BMS version which give you a bad SoH.
#13 The Missing Info Energy menu in Easy Link
In order to finally get the Info Energy menu, you need to ask your garage to install the following updates to be installed by your dealer:
ACTIS 64756 and ACTIS 64273.
You can see it in the user manual called "Renault Easy Connect - Multimediesystemer - EASY LINK-system". The big one, not the little one.
Pages 6.30 and 6.31.
#14 Mute the navigation voice for good
Just start the navigation to somewhere, and then in the top left corner click on the speaker icon. At the bottom of the screen (if you are quick enough) you can then adjust the sound level up and down and also mute it for good if you press on the icon on the right side of the toolbar.
Same procedure in reverse to enable it again :)
#15 How to update the maps
Follow the instructions further down that thread on page 5. Here is the direct link to the post:
https://elbilforum.no/index.php?topic=49981.msg1056901#msg1056901
#15 How to update the connect services
To renew a connect service contract, in theory, one has to go to myr.renault.no and log in with the same credentials you use for the app. Then you go to the Connect Store and choose the contract you want to renew. It can take up to 3 or 4 days for the contract to be active again from the moment you paid online. So patience. More info on page 5 of this thread.
If you can't login on to myr.renault.no, contact your dealership.
Update: myr.renault.no does not work and won't for a while. Contact your dealership.
WIP, more to come later!
The more people contribute, the better so don't be shy :)
So I got the ZE50 today! :)
Update for #2: Not possible to open the flap from the keycard indeed :(
New entry:
#5: Regarding the TPMS, I am told the car just detects whatever is there automatically... Will see about that when I shift to summer tires! :)
Some Easy Link User Manuals, at the bottom:
https://easyconnect.renault.ie/help/easy-link
This page (already referenced) actually has a lot of useful info about the EasyLink system and how to connect the car to the app:
https://www.renault.co.uk/renault-easy-connect/faq-easylink.html
Under the "Connected Services" tab, you have a little video explaining how to activate your services.
Under the "My Renault Application" tab, you have a bunch of FAQs. This one is especially important to get you going: How do I activate my services in my car to use the MY Renault application?
The most important point is this one:
=> In a network coverage area, sit in the driver's seat, with the engine off.
It looks like you can not activate the connected services if the engine is on. So just open the door, get in the car and just let every start by itself. Do not press the break pedal and press Start. Worst case, only press Start if nothing happens.
It is working for me now, but after 1.5 days since I managed to connect the app to the car, I still have a few services missing but more and more are coming online all the time. It can take up to 72 hours they say...
#6. How to open and use the keycard
If you need to change the battery or fetch the key to open the door manually, you will need to open the keycard.
It is not that obvious. You have to push horizontally from one side (the one with the 2 little grooves) to the other (the one with the little hole).
And also all you can do with the keycard is explained in this video, from Renault Norge (English with Norwegian text):
https://www.youtube.com/watch?v=IcV9GHowXbs
#7. Where is the OBDII plug
If you want to use CanZE, you need to know where to plug your OBDII dongle.
When you are sitting in the driver seat and driving, it is exactly on the left of your left foot.
And good new, the CanZe guys are working on supporting the ZE50! So be patient :)
#8 Customizing the dashboard digital display
I was so sure you would to that from the steering wheel buttons, but actually no. It is a setting in the Easy Link...
Took me forever to find it and change it back to its original setting after it suddenly changed on its own.
More info here:
https://www.youtube.com/watch?v=3U_PNldNkwo
#9 How to change/stop the sounds for the pedestrians
By default, pressing the key on the left side of the dashboard, under the one to unlock the front flap, will just switch off the default sound temporarily.
In order to choose another sound, just keep pressing it and it will then go through all the available sounds. Just release the key when you hear the sound you want. Then this will be your new default sound.
Edit: you might need to have a "gear" in to be able to go through the different sound. So either while driving slow, or while D or R is selected and you are stopping the car with your foot on the breaks.
I want to disable that "engine" sound forever... ;)
Any way to do it?
Unfortunately I think this is not allowed, by law... :police:
#10 How to keep your windscreen wipers up
This is still the same tick as on all the Zoés but I put it here to make it easy for new comers :)
Push the right handle (the one you use to activate the wipers) all the way down when the car is off.
Vi var og hentet vår ZE50 i dag.
Er det noen her som har funnet ut av om muligheten for å starte varmen/kjølingen i bilen fra nøkkelkortet har forsvunnet? Eller er det skjult bak et langt trykk her og der? :)
Finally someone else... I started to feel a bit alone here :)
As far as I know, your only option is via the app :(
Sitat fra: minibiti på onsdag 29. januar 2020, klokken 14:08
Finally someone else... I started to feel a bit alone here :)
As far as I know, your only option is via the app :(
Jeg leser det du skriver, men jeg har bare en gammeldags ZE 40 så jeg har ikke så mye å bidra med i denne tråden. Fortsett med oppdateringer når du finner ut nye ting! 👍
#11 How to restart Easy Link
If things get a little funky with the Easy Link, a good idea can be to restart it to get it back to neutral. so to speak.
To do this, just keep pressing (for 5 to 10 seconds) the start button in the bottom left corner until it reboots, a bit like when your laptop or phone froze.
Kjempefin tråd! Ble eier av en ZE50 for en måned siden og følger med på trådene her inne. Det er kanskje et dumt spørsmål - når man forvarmer bilen med appen (den blå knappen), vil dette også varme batteriet eller vil det kun gi varme i kupeen? Og hvis ikke, hvordan varmer man opp batteriet på forhånd?
When you use the blue button, it will only warm up the cabin.
If you want the battery to be warmed up as well, you need to program it via the "klimastyring" menu and give a time when you want the car to be ready.
Sitat fra: minibiti på onsdag 05. februar 2020, klokken 08:03
When you use the blue button, it will only warm up the cabin.
If you want the battery to be warmed up as well, you need to program it via the "klimastyring" menu and give a time when you want the car to be ready.
Godt å vite. Tusen takk for svar :+1:!
Programert forvarming, fungerer den kun så lenge bilen er tilkoblet strøm/lading?
Skal i utgangspunktet fungere uansett, så lenge du har over 40% gjenværende batteri. Tjenesten er veldig ustabil for tiden, som det meste av appen.
If you are connected to a charger, if will work all the way down to 20%.
If not, it is 40% SoC you need indeed
Og forvarming av batteri er nok sannsynligvis avhengig av tilkoblet lader, slik det har vært før. Stor forskjell på rekkevidde med varmt batteri vs kaldt!
Etter hva jeg googlet meg frem til sitter det en 1kW varmer på luftinntaket på nordiske modeller som vil starte om det er svært kaldt. Jeg forutsetter da et det er svært kaldt, OG at bilens programmerte forvarming er programmert OG at bilen er tilkoblet strøm OG har en viss mengde strøm på batteriet.
Det kan hende at elementet også virker når bilen kjører, men det er begrenset hva dette elementet klarer å varme opp av batteripakken før turen er over og bilen må lades på nytt. Den praktiske nytten vil dermed bli noe redusert.
Det vil kunne høres en vifte når varmeelementet er innkoblet. Har aldri hørt at noen hører en vifte når bilen lades.
Jeg er noe tvilende til hva jeg skriver ovenfor fordi jeg aldri har hørt at det finnes skandinaviske utgaver av Zoe. Dette bør fremgå av delekataloger workshopmanualer. På andre biler finnes det også varmer for batteri, men systemene er kun aktive når batteriet står i fare for skader i -15 eller kaldere, under en viss mengde forutsetninger vil jeg tro.
Når det gjelder kjøling vil bilens AC-system kjøle batteriet via varmepumpe når bilen lader på 22kW eller høyere.
Ved programmert forvarming av ZE40 tilkoblet strøm varmes batteriet opp til 15grader - ihvertfall ifølge det jeg har lest ut via CanZE. Ville være rart om ZE50 er dårligere.
Sitat fra: hsa77 på søndag 23. februar 2020, klokken 18:01
Ved programmert forvarming av ZE40 tilkoblet strøm varmes batteriet opp til 15grader - ihvertfall ifølge det jeg har lest ut via CanZE. Ville være rart om ZE50 er dårligere.
Men forvarmingen varer vel ikke lenge nok til at batteriet kan varmes til 15 grader? Jeg synes dette høres noe rart ut, men godt mulig du har rett. Det å varme noen hundre kg batteri vil ta lang tid, og selv Tesla sliter med å få opp varmen på batteriene i sine biler.
I am currently having a lot of instability when using the pre-heating button in the app. I usually press it 5 to 10 min before I leave to have some heat in the cabin. But recently, even though I get a nice green OK message in the app, the chances of having some heat are more or less 50/50 :(
I reported the problem so let's see if it gets better.
A new version for the Easy Link should be pushed early March so we will see if that helps.
Samme her også.
Det var veldig ustabilt i januar (så godt som ingenting fungerte over appen før sent på kvelden).
Så har det vært en mer stabil periode så langt i februar, men de siste to-tre dagene, har det vært trøbbel igjen.
Finnes det noen "teasers" eller liknende på hva som kommer i ny versjon av Easy Link?
Hadde håpet det kom noe mer nyttig på "Info" siden, med forbruk, ladeeffekt osv.
CanZE kommer vel snart for ZE50, men kjekt å ha det på skjermen i bilen allikevel :)
Edit: batteritemperatur hadde forøvrig vært kjekt. Skjønner ikke sammenhengen med regenerering som ikke fungerer fordi batteriet er for kaldt. Noen ganger regenerer det allerede fra 0 grader utetemperatur, mens andre ikke engang ved 10 grader...
No, no idea what will be delivered in the next version of the Easy Link.
And yes, I also hope we get the info menu back with some good stuff.
The max regen depends on the battery pack temperature and the SoC.
Er det andre enn oss som har sett at Easy Link starter på engelsk for så å bytte til norsk etter litt tid? Samt at den starter med å tro at den spiller av noe over Bluetooth før den plutselig kommer på at det er radioen som står på?
Ja, jeg har opplevd både at Easy Link viser engelsk, for så å hoppe til norsk, og at den har trodd at Zoe har kjøreassistanse som adaptiv cruisecontrol, aktiv bremsing og varsling om "tretthet" osv... (disse kan vises i noen sekunder, kanskje opp til et minutt, for så å bli borte igjen)
#5. TPMS, tires pressure sensors.
Byttet til sommerdekk i dag. Trykk og hold inne OK-kanppen mens dekktrykkbildet vises, og den resettes til nye sensorer. Mye enklere enn på tidligere modeller, og det fungerer utmerket.
Sommerdekkene ble levert med 3 bars trykk, så jeg måtte tappe ut litt luft for å få anbefalt dekktrykk.
Sitat fra: iDriver på onsdag 26. februar 2020, klokken 11:04
CanZE kommer vel snart for ZE50,
I hvilket år? Pyclip fungerer allerede.
Sitat fra: Øystein Fjelldal på torsdag 19. mars 2020, klokken 16:13
#5. TPMS, tires pressure sensors.
Byttet til sommerdekk i dag. Trykk og hold inne OK-kanppen mens dekktrykkbildet vises, og den resettes til nye sensorer. Mye enklere enn på tidligere modeller, og det fungerer utmerket.
Sommerdekkene ble levert med 3 bars trykk, så jeg måtte tappe ut litt luft for å få anbefalt dekktrykk.
Mine sommerdekk ble også levert med 3 bars trykk. Lurer på hvorfor..
You get better range if your tires are around 2.8-3 bars.
And it looks like the tires do not wear off any faster so... Har du lyst har du lov :)
Details on the Z.E. 50 battery pack:
https://pushevs.com/2020/05/14/new-generation-renault-zoe-battery-details/
Oppdatering på vei!
Men den kom ikke automatisk - var nødt til å "Se etter oppdateringer" for å få den i gang.
Spent på hva som ligger i oppdateringen! :)
I got mine yesterday, also by checking manually. But it would have come by itself, a bit like an Android update :)
Lessons learnt:
1. The car has to be "on" for the download to proceed
2. But it has to be "off" for the final install to take place. It will not start updating if your engine is still "on". It took a little while before I realized that and it was stuck with the message "Waiting for vehicle cond."
I did not noticed much difference so far so I am afraid it was mostly a bug fixes update :(
Nei, ingen merkbare endringer her heller... :-1:
Hadde håpet på trådløs Carplay, som de skrøt så mye av for 9 måneder siden da vi bestilte bilen.
Og selvsagt litt mer funksjoner, statistikk og annet i et entertainmentsystem som virker noe uferdig (opplever ikke så mye feil, men det er så mange undermenyer med kun ett valg (eller ingen for den saks skyld), slik at det ser ut som om det ligger mange funksjoner der som er "skrudd av").
Hvilken versjon har dere fått oppgradert til?
Jeg har sjekket i bilen vår nå i dag og får beskjed om at det ikke finnes noen oppdateringer. Versjonen som ligger der er datert 05.05.2020.
The date is the installation date.
The version number I got upgraded to is 283C32219R
Jeg er temmelig sikker på at det er den samme versjonen som det står oppgitt hos meg. Dobbeltsjekker i morgen.
If you got it recently, it can be that if was installed when the car was produced...
Vi fikk bilen levert i midten av januar. Versjonen hos oss er den samme som du oppgir for din.
Bilen vår var hos Motor Forum den 5. mai og fikk nok denne versjonen installert da. Derav datoen for installasjon.
If you have one of the first ZE50, you might want to make sure your BMS is up to date.
I have had the suspicion for a while that I would not use the whole capacity of the battery, and I finally got the garage to check it.
They found out that my SoH was 94% and that I did not have the latest BMS version.
Now they have updated it and I have 100% again :)
If you are not bothered by this, make sure they check it next time you deliver your car in for service.
CanZE being not 100% compatible with the ZE50 yet, there is another alternative available which gives you a lot of info in the internal data (amon others, SoH!) but also helps you plan trips! It is under a subscription model, around 24€/year (275 NOK).
You can try it for one month for free :)
ZOE ZE50 - Power Cruise Control®
https://play.google.com/store/apps/details?id=com.powercruisecontrol.zoe52
Sitat fra: minibiti på onsdag 29. juli 2020, klokken 16:02
If you have one of the first ZE50, you might want to make sure your BMS is up to date.
I have had the suspicion for a while that I would not use the whole capacity of the battery, and I finally got the garage to check it.
They found out that my SoH was 94% and that I did not have the latest BMS version.
Now they have updated it and I have 100% again :)
If you are not bothered by this, make sure they check it next time you deliver your car in for service.
Is there any way to read the BMS version?
Or any way to "reset" it? (not talking about just resetting the Multimedia-system, or the "3-second hold down OK-button" thing, but full reset)
Our Zoe looks to have become rather "confused" lately, and range/efficiency has dropped considerably.
It is not due to the winter coming, as it was just fine when we had some freezing temperatures early in October and it has actually been somewhat warmer lately.
If anything, it started about the time I changed to winter tires. I know that might impact the efficiency numbers, but it is far worse now, than at any time during January/February.
Sometimes I think we are looking at a 1% drop on the battery for every 1-1,5km.
This would indicate energy usage of about 30-50kwh per 100km - however the khw/100km indicator also seems to have lost track of what is happening - I can regenerate during a long downhill, still the average usage can increase from for example 18,0 to 18,5. Overall it does not show as bad efficiency as if I calculate myself on % used per km, but it is still off...at least quite some bit compared to how it was.
I did a full charge of the battery, to 100% and it seemed like thing actually had fixed itself for a time, however the further down I get on battery percentage, the worse it gets. From 100% to 90% it seems "normal". And when I get below 80% it really detoriates.
Just had a 8km drive today, and battery went from 68% to 64%. Short trip and hence a large margin of error, but still... Weather was dry and +3 to +4 degrees Celcius.
...feels like something just needs a reset or reboot...
I do not know how to read the BMS version, if it is possible at all for us mere mortals at the moment.
The best you can do here is to make sure they check/update it when you go for the one year service.
Regarding your consumption, you seem to have a weird behavior indeed.
But what is important is how much you can drive in one go on a full charge, especially if you can pre-condition the car before leaving.
During the winter, many things influence the consumption negatively:
- winter tires
- tire pressure (a bit above the recommended value helps a little)
- small journeys starting with a cold car (the heater has to work extra hard at the beginning to get the cabin to temperature)
- cold air is bad for air resistance
- etc...
I drive around 15 km at a time and my consumption is around 15.5 kWh/100km.
But I still have summer tires and here in Oslo the temperature is still around 5-10C
Yes, I am thinking of taking a longer "testride" just to have a look.
Will also try to increase tyre pressures a bit (currently "only" at 2,6 bar).
Still looking forward to a service though.
A few other things are acting weird as well, especially with the multimedia system. It is getting increasingly slow, stops responding, and leave information out.
For example I can easily back out from the parking lot, before the rear-view camera turns up. Temperature is not always shown (so today I had to look elsewhere, just to confirm it was not too cold in comparison to energy usage).
Although I think it should not, it can of course be related to the consumptions issues I am seeing...like something is "stuck" and using all the power...
I have also managed to get mist and ice in front of the windscreen camera... ::)
Experienced it first time yesterday, and the picture is after 10 minutes of driving, so temperature inside the cars was OK. Initially it covered the whole camera area (what looks like running water, is indeed from the outside)
Bilen hentet fra service nå - SoH tilbake på 99,95% (52,9kWh) :)
(Renault sin rapport sier 52,9kWh - CanZe beregner 99,95% fra 100% på 53kWh tror jeg)
Nå ble det plutselig minus 13 grader her, så ikke den beste dagen å sammenlikne med, men kapasiteten virker faktisk å være tilbake.
Det som ikke er bra, er at det ikke er noe selvdiagnostikk som varsler dette i bilen. Jeg antar at den gjennomsnittlige sjåføren ikke sitter med CanZe eller andre ting som kan si ifra at det faktisk er et problem her, og dermed kjører rundt med altfor lite kapasitet som igjen fører til mye unødvendig "dyr" hurtiglading.
Nice nice nice :)
Just to complement my previous post, it is now possible to read much more info with the latest CanZE, including the BMS version.
I understand that Renault is not too keen on making the SoH too readily available to people. Computing it is not an exact science and many would start freaking out just for a 1% change. And with the way it is today, only people with real range problem would contact their dealers.
What I really hope, on the other hand, is that the garages are pro enough to make sure all your firmware and software is updated each year when you go in for the service.
Did you get the Info Energy menu BTW? I know it is available now but it requires a manual install for some reasons (you can't get it via an OTA update). But I am not sure all the garages got the memo yet...
No, cannot find any Info Energy menus... :(
You got some more information about this?
They did an update on the HV controlling systems (which I believe is the BMS), and also an update on the front camera (which apparently was some kind of Renault guarantee thing, that they already had planned for).
Not the most comprehensive service report I got, and I picked up the car outside opening hours, so got no further information on what they have done.
I can see that they adjusted the tire pressures at least. For some reason they lowered them all the way down to 2,5 at the front and 2,2 at the rear, which inconveniently enough, is so low that I know get "low pressure" alerts all the time (they might have adjusted this inside the workshop to appropriate levels, and when the car was parked outside and temperatures dropped to -13, the pressures also dropped). I will however increase the pressures again, regardless.
I also asked them to check the Raydiall Ucase, as the one I have got, really does not like cold weather. When temperatures drop below zero, it cuts the power (the white lights shuts off). I can then take it inside for it to heat up, and then it works fine for a while, until it gets too cold again...
Have not got any feedback on their test results, or got to check it again myself yet, so unsure if it is fixed.
I do not think I have see anything on the Norwegian forum or the Norwegian ZOE Facebook group so it can be that it is still early days. But I have seen several screenshots on the French forum.
I will take my ZE50 to the 1 year service in 2 weeks and when I set up the appointment, the garage did not seem to know about this update either... We will see :) At least they said they will check with Renault France....
For the tires, 2.5 is really the bare minimum and should be your minimum pressure with cold tires and an outside temperature of -10C.
Mine are at 2.8 ;)
Let us know if you get any feedback for the Raydiall UCase charger... I never tried to use it in cold temperatures.
It is strange though because it usually generates some heat which should help in this situation.
Here is the thread about the Info Energy menu on the French forum...
If you can't read French you can at least look at the pictures :)
https://renault-zoe.forumpro.fr/t14975p25-menu-infos-vehicule
Should there be a link? :)
Sitat fra: minibiti på onsdag 06. januar 2021, klokken 13:51
Let us know if you get any feedback for the Raydiall UCase charger... I never tried to use it in cold temperatures.
It is strange though because it usually generates some heat which should help in this situation.
Tried the charger now. Does not work :(
It has stayed in the car since I picked it up from the workshop yesterday, so it is thoroughly cold (minus 5). Have taken it inside, and my guess is that it will work (at least for some time) when it has heatened up.
I agree it does generate some heat, but apparently not enough. Maybe some faulted condensators on mine, which cannot handle the cold, as I get the blue light when hooking it up, and the fans start to spin. Just no white lights and no power going to the car...
Sitat fra: iDriver på torsdag 07. januar 2021, klokken 17:31
Should there be a link? :)
Absolutely! :)
I corrected my original post, but here it is again: https://renault-zoe.forumpro.fr/t14975p25-menu-infos-vehicule
Sitat fra: minibiti på torsdag 07. januar 2021, klokken 17:54
Absolutely! :)
I corrected my original post, but here it is again: https://renault-zoe.forumpro.fr/t14975p25-menu-infos-vehicule
Thanks (Google translate works pretty well on French :) )
This would be very nice to get installed (I asked the dealer just after receiving the car, where these menus had gone, as they were there on the old cars, but he told me they had intentionally been removed, as people just got annoyed by such information, which I think is just a ridiculous explanation).
Will be interesting to see if your dealer will get hold of this update!
If it is indeed necessary to install it via an USB, they can still release the files, so that people can install themselves.
The worst part is that the Info Energy menu is documented in the user manual...
So your dealer is full of sh*** :P
Sitat fra: minibiti på torsdag 07. januar 2021, klokken 21:56
The worst part is that the Info Energy menu is documented in the user manual...
So your dealer is full of sh*** :P
Exactly.
The new EasyLink has apparently been "sold" well from Renault to the dealers...and ultimately us customers.
They promised almost Tesla-like development with new features and new apps coming, more or less without any limits. Reality is zero new features, I think. Yes a couple of updates, but none of which I have seen any effects from.
What annoys me a bit, is that they bragged about wireless CarPlay (and even said that the Zoe would be the first car with this on the market). Currently I am not sure if this will even be possible with the Zoe...and it is rather silly to have a wireless Qi-charger, if the multimedia-system requires a cable to connect with CarPlay anyway...
However, I do not think Renault is the only brand to operate like this. I have experience with new cars from both BMW and Ford, and it is more or less the same story...for regulars customers I believe it works well...for geeks like us, we will always be disappointed :)
Tesla might only be the brand with a "geek mode" - for other cars, we need to rely on enthusiasts creating apps and software like CanZe :)
I know some of the people working on the Easy Link and they are definitely committed to make it better with time.
Renault is using Easy Link in all their new cars so it might take a bit of time before all the features are supported properly for all different types (petrol, hybrid, electric).
I think they had to cut some features in order to deliver on time for the release of the ZE50, and now they are just slowly catching up.
Easy Link has OTA updates and we already got at least 2 updates (mostly bug fixes though).
For some reasons, the fix for Info Energy requires a manual install at the garage.
Renault is not at Tesla's level yet but I do not think they are the worst either :)
Patience will be rewarded! :P
And a huge thanks to the CanZE team!
Sitat fra: iDriver på torsdag 07. januar 2021, klokken 17:53
Sitat fra: minibiti på onsdag 06. januar 2021, klokken 13:51
Let us know if you get any feedback for the Raydiall UCase charger... I never tried to use it in cold temperatures.
It is strange though because it usually generates some heat which should help in this situation.
Tried the charger now. Does not work :(
It has stayed in the car since I picked it up from the workshop yesterday, so it is thoroughly cold (minus 5). Have taken it inside, and my guess is that it will work (at least for some time) when it has heatened up.
I agree it does generate some heat, but apparently not enough. Maybe some faulted condensators on mine, which cannot handle the cold, as I get the blue light when hooking it up, and the fans start to spin. Just no white lights and no power going to the car...
Got an update from the dealer now (Autoria).
They had been in touch with Renault, as when they tested my charger there were no issues (they tested with Type 2, not Schuko).
After the temperatures dropped considerably in Norway over the last couple of weeks, Renault has received a large number of reports with chargers not working, so apparently there is a major issue going on here. At the moment Raydiall does not have a solution, hence they saw no point in replacing my charger, as the replacement would most likely have the same issue.
Their advise was to keep the charger inside in warm conditions before charging, at least as a temporary solution.
Not quite sure to make of this... :o
Seems like using Type 2 and charging over 16A creates just enough heat in the charger to "keep it alive", and Schuko at only 10A does not. Strange that they have not included some kind of temperature controll on the cooling - the fans spin up at full speed also at -17 degrees which we had the other day, so no wonder it gets cold. It looks to be designed with only cooling in mind, with the aluminium case and all. I did try to slightly cover up the air vents to reduce air circulation, and that actually improved the situation. The aluminium case did still not get warm, but it did not go sticky cold either, like it usually does (and it kept on charging).
Will be interesting to see what solution they come up with. If this is an issue with the design, there will probably be a recall on the chargers with a change of certain parts, or full replacements.
Wow!
Thanks for the update!
Let us know if you hear that there will be a recall/retrofit of the charger.
Some news regarding the Info Energy menu:
You need to ask your garage to install the following updates: ACTIS 64756 and ACTIS 64273.
I really hope this is done automatically without asking from now one when you take your car to the yearly service, but who knows... :P
Sitat fra: iDriver på onsdag 13. januar 2021, klokken 15:26
Sitat fra: iDriver på torsdag 07. januar 2021, klokken 17:53
Sitat fra: minibiti på onsdag 06. januar 2021, klokken 13:51
Let us know if you get any feedback for the Raydiall UCase charger... I never tried to use it in cold temperatures.
It is strange though because it usually generates some heat which should help in this situation.
Tried the charger now. Does not work :(
It has stayed in the car since I picked it up from the workshop yesterday, so it is thoroughly cold (minus 5). Have taken it inside, and my guess is that it will work (at least for some time) when it has heatened up.
I agree it does generate some heat, but apparently not enough. Maybe some faulted condensators on mine, which cannot handle the cold, as I get the blue light when hooking it up, and the fans start to spin. Just no white lights and no power going to the car...
Got an update from the dealer now (Autoria).
They had been in touch with Renault, as when they tested my charger there were no issues (they tested with Type 2, not Schuko).
After the temperatures dropped considerably in Norway over the last couple of weeks, Renault has received a large number of reports with chargers not working, so apparently there is a major issue going on here. At the moment Raydiall does not have a solution, hence they saw no point in replacing my charger, as the replacement would most likely have the same issue.
Their advise was to keep the charger inside in warm conditions before charging, at least as a temporary solution.
Not quite sure to make of this... :o
Seems like using Type 2 and charging over 16A creates just enough heat in the charger to "keep it alive", and Schuko at only 10A does not. Strange that they have not included some kind of temperature controll on the cooling - the fans spin up at full speed also at -17 degrees which we had the other day, so no wonder it gets cold. It looks to be designed with only cooling in mind, with the aluminium case and all. I did try to slightly cover up the air vents to reduce air circulation, and that actually improved the situation. The aluminium case did still not get warm, but it did not go sticky cold either, like it usually does (and it kept on charging).
Will be interesting to see what solution they come up with. If this is an issue with the design, there will probably be a recall on the chargers with a change of certain parts, or full replacements.
Did you try to warm the cables? Specifically the one with the pink plug, that was the problem for me after a tip from the dealer..
Sitat fra: minibiti på torsdag 14. januar 2021, klokken 09:13
Some news regarding the Info Energy menu:
You need to ask your garage to install the following updates: ACTIS 64756 and ACTIS 64273.
I really hope this is done automatically without asking from now one when you take your car to the yearly service, but who knows... :P
I can confirm that this is not done automatically so if you want the Energy Menu, you have to specifically ask for it.
It is quite nice if you are into that kind of details :)
Sitat fra: minibiti på onsdag 20. januar 2021, klokken 11:10
Sitat fra: minibiti på torsdag 14. januar 2021, klokken 09:13
Some news regarding the Info Energy menu:
You need to ask your garage to install the following updates: ACTIS 64756 and ACTIS 64273.
I really hope this is done automatically without asking from now one when you take your car to the yearly service, but who knows... :P
I can confirm that this is not done automatically so if you want the Energy Menu, you have to specifically ask for it.
It is quite nice if you are into that kind of details :)
Nice. I want this! :)
Would you be able to take any screenshots in Norwegian? (that I can share with my dealer when I ask for this :) )
You can see it in the user manual called "Renault Easy Connect - Multimediesystemer - EASY LINK-system". The big one, not the little one.
Pages 6.30 and 6.31.
#14. Mute the navigation voice for good
It took me a while to realize this, but getting rid of the navigation voice (especially nice when you are not using the navigation and still get a voice message about a city toll ahead or that you are in a dead-end street) is actually quite easy.
Just start the navigation to somewhere, and then in the top left corner click on the speaker icon. At the bottom of the screen (if you are quick enough) you can then adjust the sound level up and down and also mute it for good if you press on the icon on the right side of the toolbar.
Same procedure in reverse to enable it again :)
Sitat fra: iDriver på onsdag 13. januar 2021, klokken 15:26
Sitat fra: iDriver på torsdag 07. januar 2021, klokken 17:53
Sitat fra: minibiti på onsdag 06. januar 2021, klokken 13:51
Let us know if you get any feedback for the Raydiall UCase charger... I never tried to use it in cold temperatures.
It is strange though because it usually generates some heat which should help in this situation.
Tried the charger now. Does not work :(
It has stayed in the car since I picked it up from the workshop yesterday, so it is thoroughly cold (minus 5). Have taken it inside, and my guess is that it will work (at least for some time) when it has heatened up.
I agree it does generate some heat, but apparently not enough. Maybe some faulted condensators on mine, which cannot handle the cold, as I get the blue light when hooking it up, and the fans start to spin. Just no white lights and no power going to the car...
Got an update from the dealer now (Autoria).
They had been in touch with Renault, as when they tested my charger there were no issues (they tested with Type 2, not Schuko).
After the temperatures dropped considerably in Norway over the last couple of weeks, Renault has received a large number of reports with chargers not working, so apparently there is a major issue going on here. At the moment Raydiall does not have a solution, hence they saw no point in replacing my charger, as the replacement would most likely have the same issue.
Their advise was to keep the charger inside in warm conditions before charging, at least as a temporary solution.
Not quite sure to make of this... :o
Seems like using Type 2 and charging over 16A creates just enough heat in the charger to "keep it alive", and Schuko at only 10A does not. Strange that they have not included some kind of temperature controll on the cooling - the fans spin up at full speed also at -17 degrees which we had the other day, so no wonder it gets cold. It looks to be designed with only cooling in mind, with the aluminium case and all. I did try to slightly cover up the air vents to reduce air circulation, and that actually improved the situation. The aluminium case did still not get warm, but it did not go sticky cold either, like it usually does (and it kept on charging).
Will be interesting to see what solution they come up with. If this is an issue with the design, there will probably be a recall on the chargers with a change of certain parts, or full replacements.
Jeg fikk følgende svar fra forhandler (Berg-Auto):
Hei!
Ja, problemet er kjent og de har løsning.
Du kan levere inn laderen her og den vil bli oppdatert.
Dette tar 2-3 dager, du kan få låne-lader hvis du trenger.
Jeg leverer den i morgen.
How to update the maps (Easy Link R110/135)
1- With the car on (ready to go), plug an empty USB memory stick (minimum 32gb) to the car and wait 10 seconds. The car has written some info into the memory stick for later.
2- On a PC/MacOs download "Renault connect toolbox" application: https://www.renault.co.uk/renault-connect/map-update.html#easy-link
3- Start the app and connect the USB memory stick
4- The app will tell you if there are any map updates available.
5- Follow app instructions
6- Once the download is completed and the USB is ready, go to the car, switch it on, and plug the usb. A message with the update will appear and it will take around 20min to update the maps.
Today I downloaded the maps version 2021.12
Thanks! I updated the first post with all the tips and trick with it :)
Looks like step 1 is not needed. But maybe it is because I entered my VIN in the Renault Connect Toolbox app on the PC after I launched it...
To renew a connect service contract, in theory, one has to go to myr.renault.no and log in with the same credentials you use for the app. Then you go to the Connect Store and choose the contract you want to renew. It can take up to 3 or 4 days for the contract to be active again from the moment you paid online. So patience.
If you can login onto myr.renault.no, contact your dealership.
More info at https://elbilforum.no/index.php?topic=57593.msg1090903#msg1090903
It might be obvious for some, but you can not update the maps in Easy Link if you did not pay for the Navigation service. You will get a message in the Renault Connect Toolbox app on the PC.