R-Link and bluetooth connection with phone

[minibiti]

Hi,
I have a new Zoe and a 1 year old mobile phone but I experience a lot of instability with the Bluetooth connection between R-Link and the phone.
I usually use BT to play music or place phone calls.
And I often lose the ability to call ("No Service") after playing music for a while, even though I can call from the mobile. Some other time I also lose the ability to play the music.
The only way to fix this is to switch the BT on the phone off and on again.

Anyone else has experienced this?
Is the R-Link known to be bad with the BT support?

Thanks!

[minibiti]

Looks like it is a bug in Android 8.1, which is the one I have...
https://www.gps-rlink.com/2018/07/19/various-bluetooth-problems-with-solutions/

[ladov]

Hvor har du telefonen? Det virker som BT-forbindelsen er mye dårligere når jeg har mobilen i venstre bukselomme. Jeg tenker at BT-antenna til bilen er plassert i underkant av multimediaskjermen så signalet må passere to stykk lår når telefonen er i den lomma. Hvis jeg husker på det flytter jeg telefonen til jakkelomma i det jeg setter meg inn i  bilen.

[minibiti]

I usually put the phone right under the multimedia screen in the little space where you have the USB plug.
What I am experiencing is not a problem with the BT signal. It looks like the R-Link somehow loses the handshake with the phone telling it that there is GSM signal available with the phone via BT. So the little icon at the top of the R-Link screen suddenly shows no bar for the GSM signal. And when I try to place a call from R-Link I get "No service".
The funny part is that if I then call from the phone, the R-Link screen react as normal and I can even stop the call from there. And I use the car's speakers and mic during the call.
So the BT connection is there, it is just that I somehow lose the GSM part of it.